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How big are the mugs?
How big are the mugs?
Each mug holds approximately 350ml — generous enough for a proper coffee, tea, or matcha, but not so big it becomes a soup bowl.Each mug holds approximately 350ml — generous enough for a proper coffee, tea, or matcha, but not so big it becomes a soup bowl.
Returns and Guarantee
Returns and Guarantee
Not happy with your order? No problem.
You have 30 days from delivery to return your item for a refund or exchange. Simply contact us, and we'll guide you through the process.
Each lamp is handcrafted from resin, so slight variations in color, texture, or small bubbles may occur.
How long will it take to receive my order?
How long will it take to receive my order?
Every Kai's Pottery mug is genuinely handmade, so your order goes through three stages:
- Order processing: 1–3 business days
- Handcrafting your mug: 1–2 months, depending on current demand
- Shipping: 3–5 business days once it leaves the studio
Total: roughly 5–10 weeks from order to delivery.
Longer than Amazon — but that's the trade-off for owning something truly handmade. If it's a gift, please order ahead.